Best security measures in the industry
Extra360 offers the best security measures in the industry, both in terms of technology and policy, to protect our customers' data and ensure data safety
Dedicated Chief Information Security Officer (CISO)
Extra360's CISO is responsible for the security of the organisation's processing of personal data of its staff, customers, providers or other individuals in line with applicable data protection rules.
Dedicated Quality Assurance Team
Extra360 has a team dedicated to testing all updates to its software so that the end products are released without any vulnerabilities.
Independent Data Protection Officer (DPO)
Extra360’s independent DPO audits and ensures that the organisation processes the personal data of its staff, customers, providers or any other individuals in compliance with the applicable data protection rules.
Extra360's software and conduct is in full compliant with the GDPR and guarantees that customers are able to retain their right to control their data.
Data Leakage Precautions
To minimise the risk of accidental data leakage, we implement detailed data controls so that only necessary information is transmitted via APIs.
All APIs that transmit personal data are protected as they are sent over encrypted channels and API signatures to ensure that the information has not been altered.
Data encryption in transit and at a rest
To ensure the security of data in transit, each API endpoint uses an encrypted connection. Data at rest is also encrypted on MS Azure.
Disaster recovery and business continuity
Extra360's "Disaster Recovery Plan" outlines a playbook for every potential contingency, emergency or disaster scenario.
Customer Data Privacy
Extra360's in-house data security statement sets strict rules for each employee on how to manage customer data and a built-in chain of authority within the organisation.
Our technology is subjected to an external penetration test bi-annually to ensure that our platform provides flawless protection and that no critical vulnerabilities are found.
We offer our customers the highest level of availability with three types of Service Level arrangements to choose from.