Insights and Analytics

Insights and Analytics
Data-driven decisions to monetise
your data. Collect, analyse, and leverage customer insights to improve your decision-making, customer experience, reduce churn and boost your loyalty program effectiveness
Improved customer experience results in increased loyalty and retention, reduced churn!
We help marketers build a comprehensive understanding of their customers, allowing them to monetise their data by improving targeting, relevance and attribution.

Informed business decisions, improve the customer experience, drive growth and profitability!
Key features
Fully integrated Platform
Integrations with all customer data sources enable a comprehensive view of your customer journey and helps you understand the full picture of customer behaviour.
Segmentation and personalisation
Our analytics platform is integrated with our promotion engine, which allows marketers to conducted targeted campaigns for customers segments based on their behavior and preferences.
Data visualisation
Our built-in graphics and tables enable businesses to easily understand and interpret customer data, quickly identify trends, patterns, and insights that can help improve customer engagement and satisfaction.
Advanced analytics
Our platform provides real-time analytics capabilities that enable your business to gain insights into customer needs and preferences and make data-driven decisions to improve customer engagement and satisfaction.
Understanding customer needs
By gathering insights into your customers' preferences, behaviours, and pain points, you better understand their needs and develop products or services that meet those needs.

This helps you create more targeted marketing campaigns and improve customer satisfaction.
Improving customer experience
Customer insights help you identify areas where you can improve the customer experience, such as by streamlining processes or addressing common pain points.

By improving the customer experience, you can increase customer loyalty and retention, reduce customer churn.
Increased sales and revenue
By understanding customer needs and preferences, you can create more effective sales strategies and product offerings that are more likely to result in sales.

This can help increase revenue and profitability.
Learn more about
The Extra Platform
Book a demo with us and learn how major brands use Extra360 to make a difference, in-store and online!
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