Omni-channel Communication

Omni-channel Communication
Engage with your customers anytime, anywhere with personalised & dynamic omni-channel communication
We help brands to provide their loyalty members a seamless and integrated communication experience across multiple channels and touch-points, both online and offline
Provide your customers a seamless and personalised experience, regardless of the channel they choose to communicate through. Your customers can move between different channels and devices while still receiving a consistent experience and message.
Seamless and personalised communication across all customer touch points
Gather your customers’ feedbacks
Gather meaningful information from your customers through in-app surveys, ratings and reviews to gain valuable insights into their expectations. By staying aware of the feedback, we help you continually improve your offers and services, ensuring the best possible experience
Create personalised e-mails
Utilise our integrated email builder to send personalised emails to your customers. Select your target audience, conduct A/B testing on your content, and receive detailed reporting on your results.
Send push notifications & in-app messages
Engage with your customers through dynamic push notifications and in-app messages. Enrich your push notifications with images, and include call-to-action buttons in your in-app messages to optimise traffic and conversions.
Customise and automate your SMS messaging
Utilise text messaging to promote a new item, offer special deals, or invite customers to visit your stores. Effectively reach out to your customers and inspire them to take advantage of your offerings.
Learn more about
The Extra Platform
Book a demo with us and learn how major brands use Extra360 to make a difference, in-store and online!
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